Interior shot of the Rodriguez family apartment

Apt. 1A

families

Restart

The O'Brien Family

1. Meet the family

2. System costs

3. Getting WellConnected

1. Meet the family

2. System costs

3. Getting WellConnected

Meet the O'Brien family

Colleen and Billy O’Brien met in a high school after-school program—back when life felt simpler. Now they share a small two-bedroom apartment with their two children: Sean, a teenager finding his footing, and Margaret, whose cerebral palsy shapes much of their daily routine. Their dog, Clover, stays close, a quiet source of comfort.

A shift

Colleen works as a teacher’s aide, and Billy bartends long nights. He once left community college after struggling with substance use, and while things had stabilized, Colleen has started noticing small changes again—missed calls, later nights, a shift she can’t quite name but can’t ignore.

Gaps in care

Margaret’s care—appointments, therapy, equipment—is partly covered by Medicaid, but the gaps add up.

Paycheck to paycheck

Between bills and missed work, the family lives paycheck to paycheck. Billy’s mom helps when she can, but the strain is growing.

Carrying worries

Sean feels it most. He’s quieter now, distracted, carrying worries he doesn’t fully understand.

The O’Briens are holding it together—but just barely, and it’s getting harder to keep everything from slipping.

colleen o'brien

Age:

34 years

Health conditions:

Hypothyroidism, chronic back painl

Hopes:

Billy stays sober

Occupation:

Teacher's aide

Prescriptions:

Statin, birth control

Likes to:

Take long walks

Salary:

$26,000/year

Coverage:

Essential Plan

Age:

34 years

Salary:

$26,000/year

Prescriptions:

Statin, birth control

Hopes:

Billy stays sober

Occupation:

Teacher's aide

Health conditions:

Hypothyroidism, chronic back painl

Coverage:

Essential Plan

Likes to:

Take long walks

Age:

34 years

Occupation:

Teacher's aide

Salary:

$26,000/year

Health conditions:

Hypothyroidism, chronic back painl

Prescriptions:

Statin, birth control

Coverage:

Essential Plan

Hopes:

Billy stays sober

Likes to:

Take long walks

billy o'brien

Age:

34 years

Health conditions:

Nicotine dependence, chronic bronchitis, GERD

Hopes:

To become Manager with salary & benefits

Occupation:

Bartender

Prescriptions:

Omeprazole, Abuterol

Likes to:

Watch sports

Salary:

$24,000/year

Coverage:

Essential Plan

Age:

34 years

Salary:

$24,000/year

Prescriptions:

Omeprazole, Abuterol

Hopes:

To become Manager with salary & benefits

Occupation:

Bartender

Health conditions:

Nicotine dependence, chronic bronchitis, GERD

Coverage:

Essential Plan

Likes to:

Watch sports

Age:

34 years

Occupation:

Bartender

Salary:

$24,000/year

Health conditions:

Nicotine dependence, chronic bronchitis, GERD

Prescriptions:

Omeprazole, Abuterol

Coverage:

Essential Plan

Hopes:

To become Manager with salary & benefits

Likes to:

Watch sports

sean o'brien

Age:

13 years

Health conditions:

n/a

Hopes:

A Sony Playstation 5

Occupation:

7th Grade

Prescriptions:

n/a

Likes to:

Play video games

Salary:

n/a

Coverage:

Medicaid

Age:

13 years

Salary:

n/a

Prescriptions:

n/a

Hopes:

A Sony Playstation 5

Occupation:

7th Grade

Health conditions:

n/a

Coverage:

Medicaid

Likes to:

Play video games

Age:

13 years

Occupation:

7th Grade

Salary:

n/a

Health conditions:

n/a

Prescriptions:

n/a

Coverage:

Medicaid

Hopes:

A Sony Playstation 5

Likes to:

Play video games

margaret o'brien

Age:

10 years

Health conditions:

Cerebral Palsey

Hopes:

To do things on her own

Occupation:

5th Grade

Prescriptions:

Baclofen, diazepam, equipment

Likes to:

To play board games with friends

Salary:

n/a

Coverage:

Medicaid

Age:

10 years

Salary:

n/a

Prescriptions:

Baclofen, diazepam, equipment

Hopes:

To do things on her own

Occupation:

5th Grade

Health conditions:

Cerebral Palsey

Coverage:

Medicaid

Likes to:

To play board games with friends

Age:

10 years

Occupation:

5th Grade

Salary:

n/a

Health conditions:

Cerebral Palsey

Prescriptions:

Baclofen, diazepam, equipment

Coverage:

Medicaid

Hopes:

To do things on her own

Likes to:

To play board games with friends

Get WellConnected

Family personas and images are AI-generated composites representing common situations the WellConnected service supports. Not depictions of real individuals.