BACK
The cost of waiting
The
Kahn
Family
Nadia had been living with the pain for months—quietly pushing through it as she worked and cared for the family. But one night, it became unbearable. Doubled over and unable to rest, she and Sami went to the emergency room. After hours of tests and waiting, she was diagnosed with uterine fibroids and told she would need follow-up care with an OB-GYN. They left with instructions—but little clarity on what to do next.
The next day, as Nadia tried to recover, Layla developed a fever. By night, it spiked. Unsure how serious it was, Sami took her to urgent care, where they were told it was likely a virus. Within days, Adam started coughing, and Youssef followed with fatigue and headaches. One by one, the illness spread through the kids—each requiring care, attention, and time Sami couldn’t spend working.
The small apartment felt tighter. Nadia was still in pain, now caring for sick children. Sami was juggling missed income, rising stress, and decisions he didn’t feel prepared to make.
In less than a week, one untreated issue had turned into many—an ER visit, multiple urgent care trips, and a family stretched thin, reacting to each new problem as it came.
Getting WellConnected
Nadia was exhausted. Between her ongoing pain, the children recovering from illness, and growing bills, everything felt uncertain. With less hours at work, Nadia and Sami were even concerned about putting food on the table. When Hoda, a regular customer, came by to pick up a dress, she asked how Nadia was doing. This time, Nadia couldn’t hold it in. She shared everything—the ER visit, the fibroids diagnosis, the kids getting sick, the urgent care visits, and her fear about costs and not knowing where to turn.
Hoda listened, then suggested Jewish Family Services (JFS), explaining they help families from many backgrounds navigate healthcare and community support.
Nadia made the call. She was connected with Samira, a social worker, who helped sort everything out in a way that was relatable and comfortable for Nadia. Samira was able to address coverage, SNAP benefits, as well as short term rental assistance.
For the first time in weeks, Nadia felt some relief—less alone, and more able to move forward with a plan.
Economic
Food
Housing
Community connection
Family personas and images are AI-generated composites representing common situations the WellConnected service supports. Not depictions of real individuals.